Cancellation & Refunds

Last Updated: 01 May  2026
 
At Brysearch online, we strive to provide the best possible service to our users. This refund policy outlines the terms and conditions for refunds of our premium services, including premium memberships and other paid features.
 
We understand that circumstances may arise where you may need to request a refund. We are committed to handling refund requests fairly and promptly, while ensuring the integrity of our services and protecting against abuse.
 
This policy applies to all paid services offered by Brysearch online. Free services and features are not eligible for refunds as they do not involve any payment.
 
1. Eligible Services
The following services are eligible for refund consideration under our refund policy. Each service has specific terms and conditions that apply to refund requests.
  1. Basic memberships: 6 Month subscription plan.
  2. Premium memberships: 6 Month subscription plan.
2. Refund Conditions
Refunds are provided under specific conditions and within certain timeframes. We evaluate each refund request on a case by case basis, considering the circumstances and our service terms.
 
To be eligible for a refund, your request must meet the criteria outlined below. We reserve the right to deny refund requests that do not meet these conditions or that we believe are fraudulent or abusive.
  1. Technical issues: If our platform is unavailable for an extended period affecting your ability to use the service.
  2. Membership cancellation: If you cancel your membership within the first 60 days of service activation.
  3. Duplicate charges: If you are charged multiple times for the same service.
  4. Service not as described: If the service provided differs significantly from what was advertised.
  5. Billing errors: If there are errors in billing or payment processing.
3. Non-Refundable Items
Certain services and circumstances are not eligible for refunds. This section outlines what is not covered under our refund policy to ensure clarity and prevent misunderstandings.
 
We do not provide refunds for services that have been fully utilized or for circumstances that are beyond our control. This helps us maintain the sustainability of our platform and protect against abuse.
  1. Services that have been fully utilized or consumed.
  2. Memberships cancelled after the 60 day grace period.
  3. Services purchased during promotional periods or with special discounts.
  4. Refunds requested due to change of mind or personal circumstances.
4. Refund Process
To request a refund, you must follow our established process. We aim to process refund requests within 5 to 7 business days, though the actual time may vary depending on your payment method and financial institution.
 
Please provide all necessary information when submitting your refund request to help us process it efficiently. Incomplete or inaccurate information may delay the processing of your refund.
  1. Contact our customer support team with your refund request through the dedicated section.
  2. Provide your membership number, registration details, and reason for the refund.
  3. Include any relevant documentation or screenshots to support your request.
  4. Wait for our review and decision on your refund request.
  5. If approved, the refund will be processed to your original payment method.
5. Contact Information
If you have questions about our refund policy or need to request a refund, please contact our customer support team. We are here to help and will do our best to assist you with your refund request.
 
You can reach us through multiple channels, and we typically respond to refund requests within 24 to 48 hours during business days. Please provide as much detail as possible to help us process your request efficiently.
  • Email: support@brysearch.com
  • Phone: +91 6238466091 (Monday to Friday, 8 AM to 8 PM IST)
  • Live Chat: Available on our website during business hours
  • Contact Form: Available on our contact page
  • Response Time: We aim to respond within 24 to 48 hours

Brysearch.com is a professional career consultancy designed to streamline and accelerate the job hunting process across sectors anywhere in India. It offers advanced and personalized career assistance for candidates based on skills, experience, and preferences. 

Company

Quick Links

Get in Touch

  • Brysearch Career Consultancy
  • No. 83/9, Kannanchirayil
  • Thodupuzha
  • Kerala, India, 685601
  • +91 62384 66091
  • support@brysearch.com
Scroll to Top